Connecting Timemark to Jobber
Connect Timemark and Jobber to automatically sync job site photos, videos, and files with your Requests, Quotes, and Jobs.
This article covers connecting the two accounts and the settings that come with it. Once you’re connected, see Using the Timemark + Jobber integration for what happens at each stage of a job and where your photos end up.
What you need
Section titled “What you need”- Role
- Team Owner
- Surface
- Web
- Affects
- New content only; photos taken before you connect are not back-filled
Setting up the integration
Section titled “Setting up the integration”-
Open the sidebar and go to Integrations → Jobber.
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Click Connect Jobber.
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Sign in to Jobber if you aren’t already.
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Review the access Timemark asks for, then click Allow.
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You land back in Timemark. The page shows Connected and your Jobber account name.
That’s the whole setup. Your crew never sees a setup screen, and you don’t link projects by hand — from here on, every Jobber Property becomes a Timemark project on its own.
Setting up Auto assign users
Section titled “Setting up Auto assign users”Auto assign users is optional and off by default. Turn it on to give project access to the people assigned in Jobber.
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Go to Integrations → Jobber.
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Under Settings, select the Auto assign users checkbox.
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The change saves on its own — Saved appears next to the label.
For the full list of what the integration hands off in each direction, see What syncs with Jobber.
What to know before you turn it on:
- It narrows who can see the project. The project switches to selected members, so everyone else on the team loses access to it. That is the point of the feature, but it surprises people who expected it only to add.
- Email addresses have to match exactly between Jobber and Timemark, and the person has to be in your Timemark team. Anyone who doesn’t match is skipped, and everyone who does still syncs.
- Where the names come from depends on the stage. A Request uses its salesperson and anyone assigned to its assessment. A Quote uses its salesperson. A Job uses its salesperson and the crew assigned in the Schedule section.
- Jobber only ever adds people, never removes them. Take someone off a Jobber record and they keep their Timemark access. A project holds every photo ever taken at that address, across jobs and across years, so the people who shot those photos stay. To take access away, remove them from the project in Timemark.
- The person who connected the integration keeps access to every project it creates.
Disconnecting the integration
Section titled “Disconnecting the integration”You can disconnect from either side.
| Where | What to do |
|---|---|
| Timemark | Integrations → Jobber → Disconnect |
| Jobber | Apps → Timemark → Disconnect |
Nothing is deleted. Your projects, your photos, and the links between them all stay. Syncing pauses. Reconnect later and it resumes without relinking a single project — though a job that was already invoiced and closed stays stopped, for the reasons in When Jobber syncing stops.
Nothing appeared right after I connected. Did it work?
It did. Properties that already existed in Jobber don’t create projects on their own, because Jobber only tells Timemark about new activity. Create a Request, Quote, or Job on one of those properties and its project appears.
Does turning on Auto assign users change projects I already have?
No. Existing projects keep the access they have now. Only projects that get an assignee in Jobber after you turn it on will switch to selected members. Turning it back off works the same way — it stops future changes and leaves everything already narrowed as it is.
Can I connect more than one Jobber account?
No. One Timemark team maps to one Jobber account. Connecting a second account replaces the first.
Can I connect from my phone?
No, connecting is web only. Capture on the app syncs normally once the connection exists.
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