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What syncs with Jobber

Every hand-off the Jobber integration makes in both directions, and the four things it deliberately leaves alone.


In JobberIn Timemark
New client addressA project is created, named after the client, carrying the address, its map location, and a 1 km arrival reminder
A second address on the same clientA second project, with the same name. The two are told apart by their addresses, as they are in Jobber
New Request, Quote, or JobThe project label moves forward, and so does the sync target
First Request on a property that predates the connectionThe project is created for it then
Salesperson and scheduled crew on a JobThose people get access to the project

Those labels move as you work through a job in Jobber — Using the Timemark + Jobber integration walks the whole chain with screenshots.

Photos, videos, and project files sync to the Internal Notes of that property’s current Request, Quote, or Job. They usually appear within seconds.

Each project carries a label naming where its content is going right now.

LabelWhat it meansContent goes to
Property Client and address exist, no paperwork yetNothing yet
Request A request has been createdThat Request’s Internal Notes
Quote A quote has been createdThat Quote’s Internal Notes
Job A job has been createdThat Job’s Internal Notes

Two behaviours worth knowing:

  • One note per day, not one per photo. A day’s capture is collected into one note, whose text links back to the Timemark project the photos came from.
  • Content moves with the work. Photos attached at the Request stage are still there on the Quote, the Job, and the invoice. There is no “link to related” box to remember.

This only happens when Auto assign users is turned on, which it is not by default — see Connecting Timemark to Jobber. With it on, setting a Salesperson on a Job, or adding people to Assigned in the Schedule section, gives those people access to the matching project. Assignment only ever adds people — taking someone off a Jobber record never takes their Timemark access away.

Matching is by email address, so a person’s email has to be the same in both products. Anyone whose email doesn’t match is skipped, and everyone else still syncs.

The person who connected the integration keeps access to every project it creates.

Not syncedWhat to do instead
ChecklistsChecklists export to Excel. Upload that file to the project’s files and it syncs like anything else.
Renamed clientsA project keeps the name it was created with, so your own naming is never overwritten. Edited addresses do sync.
Projects you create in TimemarkProperties flow from Jobber to Timemark. It does not run the other way.

Deleting content in one product never deletes it in the other. Remove it in both if you want it gone everywhere.

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