Import projects from CompanyCam

Move your CompanyCam projects, photos, and files into Teamspace in one background import.

When you’d do this

Your team is moving from CompanyCam and you don’t want to re-upload years of job photos by hand. The import creates a new Timemark project for each CompanyCam project and copies its photos and files over. Photos keep their original capture time and GPS location.

What you need

Role: Team Owner, Team Admin, or any role with "Manage Team" enabled
Surface: Web
Plan: Free · Business
Affects: Imported projects are normal projects, visible to members with project access on App and Web

You also need a CompanyCam login for the account you’re importing from. The import covers whatever that account can see in CompanyCam.

Steps

In the left sidebar, click By Project.
Click Import, next to Create Project.
Click Connect CompanyCam.
Sign in to CompanyCam and approve access. You land back on By Project and the import window reopens, listing your CompanyCam projects.
Check the projects you want, or check Select all to take every project in the account, including archived ones.
Pick a photo type: Original or Modified (see the table below).
For project files, keep Include or switch to Skip.
Click Import N projects (or Import all), then Done.

The import runs in the background, so you can close the window. Each project card in By Project shows a blue Importing… line with a photo count until it finishes and becomes a normal project card. There’s no notification when it’s done; check the cards, or open the import window and click Import history for a per-project report.

You can also start an import from All Photos → Add Photo → Import. It’s the same flow.

Options and what carries over

Option	Choices	Notes
Photo type	Original / Modified	One choice for the whole import. Original copies photos as captured. Modified copies CompanyCam’s annotated version with markups baked into the image.
Project files	Include / Skip	Include copies supported file types into each project’s Docs tab. Skip imports photos only.

What carries over: projects (name and address), photos with capture time and GPS, and project files in supported formats.

What doesn’t: videos, reports, photo comments, photo tags, checklists, and editable markups (annotations only come over flattened into the photo, via Modified).

If a project fails to import

The card’s subtitle turns red: Import failed · Retry. Click Retry there, or on the project’s row in Import history. Retry tops up the missing photos and files in the same project. It never deletes the project or anything you’ve added to it, so photos you uploaded yourself are safe.

If Timemark asks you to reconnect first, approve CompanyCam access again and re-run the import with the failed project checked; it’s topped up, not duplicated.

Common pitfalls

Set the photo source to All sources first. If the team’s Photo Source & Upload setting is anything else, the import is blocked before it starts. Change it in General settings and try again.
Modified skips photos that were never annotated. Only photos with a CompanyCam annotated version import in Modified mode. If most of your photos have no markups, pick Original.
The import is a snapshot. Photos added in CompanyCam after you click Import aren’t included. Importing the same project again brings them in, but as a second, duplicate project.
Import progress is only visible to you. Other members, including admins, see normal project cards. Only the person who started the import sees the progress line, failures, and Import history.
Free teamspaces keep their 100-photo limit. The import itself isn’t capped, but photos beyond the limit are blurred in Teamspace until the team upgrades to Business. See Plans comparison.
Some files are skipped. Unsupported formats, files over 100 MB, and files beyond the 50-per-project cap don’t import. The skipped count shows under the project’s row in Import history. See Project docs for the limits.