Using the Timemark + Jobber integration

Learn how photos, videos, and files sync between Timemark and Jobber across Requests, Quotes, Jobs, and invoices. This article assumes the two accounts are already connected — if they aren’t, start with Connecting Timemark to Jobber.

How the integration works

In Jobber, each Client Property becomes its own Timemark project. The project carries a label showing the most recent active entry for that property: Property , Request , Quote , or Job .

• New properties create matching projects on their own, named after the client.
• Photos, videos, and project files sync to the Internal Notes of the matching Jobber entry.
• Content lands within seconds. A day’s capture is collected into one note rather than one note per photo.
• Content goes to the most recent active Request, Quote, or Job.
• If no Request, Quote, or Job exists yet, nothing syncs. The property alone is not somewhere to attach content.

What syncs with Jobber lists every hand-off in both directions, including the four things the integration deliberately leaves alone.

If you close the most recent Job and reopen an older Job for the same property, anything captured after reopening syncs to that reopened Job.

Setting up your Jobber workflow

Creating a client

1. In Jobber, click Create and choose Client.

   

2. Enter the name and Property Address, then click Save Client.

3. A project named after the client appears in Timemark, labelled Property .

   

Photos don’t sync yet. There has to be a Request, Quote, or Job for them to attach to.

Workflow 1: straight to a job

Use this when the work is already agreed and you’re just scheduling it.

1. On the client page, click Create and choose Job.
2. Fill in the job details and set the Salesperson.
3. In the Schedule section, add your crew under Assigned.
4. Click Save Job.

The project label moves to Job and content starts syncing. If Auto assign users is on, the people you assigned get access to the project.

Workflow 2: request, quote, then job

Creating a request

1. On the client page, click Create and choose Request.

   

2. Fill in the request details and set the Salesperson.

   

3. Click Save Request.

   

The label moves to Request and syncing begins. Anything your crew shoots from now on lands on that Request.

Converting the request to a quote

1. Open the Request in Jobber, click More, and choose Convert to Quote.

   

2. Update the Salesperson if it’s changing.

3. Finish the conversion.

The label moves to Quote . Photos taken at the Request stage are still there — see below.

Converting the quote to a job

1. Open the Quote in Jobber and convert it to a Job.
2. Update the Salesperson if it’s changing.
3. In the Schedule section, add your crew under Assigned.
4. Finish the conversion.

The label moves to Job .

Your photos follow the work

Timemark links every note it writes to the records downstream of it, so content carries forward on its own as the work converts:

Content added at	Also visible on
Request	That Quote, Job, and invoice
Quote	That Job and invoice
Job	That invoice

You can see it on the note itself: under Link to related, Quotes, Jobs, and Invoices are already ticked.

There is nothing to remember before converting. If you’re coming from another product that made you tick those boxes by hand, you don’t have to here.

Viewing synced content in Jobber

Open the Request, Quote, or Job and scroll to Internal Notes. Each note’s text links back to the Timemark project the content came from, and photos, videos, and files appear as attachments on it.

Notes marked Linked note were written earlier in the chain — on the Request or the Quote — and carried forward to here on their own.

Look at the newest record, not the one you started on

Content always goes to the most recent Request, Quote, or Job for that property. Once a Request becomes a Quote, new photos land on the Quote — the Request stops collecting. If you can’t find something you just captured, check the newest record first.

When syncing stops

In Jobber	Syncing
Job closed, no invoice raised	Continues
Invoice raised and job closed	Stops
Closed job reopened	Resumes for new content

When Jobber syncing stops goes through the edge cases — reconnecting, deleting a project, and why a reopened job sometimes stays quiet.

Properties that existed before you connected

Connecting does not import your Jobber back catalogue. Jobber only tells Timemark about new activity, so properties that already existed sit quiet until something happens on them.

To bring one in, create a Request, Quote, or Job on that property. Its project appears at that point, already at the right stage.

FAQ

Why isn’t my project syncing to Jobber?

There has to be an active Request, Quote, or Job for that property. A project still labelled Property has nothing to attach content to. Check the integration is still connected on the Jobber page, then create any one of the three.

Why do I have two projects with the same name?

Each property gets its own project, and projects are named after the client — so a client with two addresses gives you two projects with the same name. Tell them apart by the address under the name. It’s the same in Jobber, where both properties sit under one client.

Does the project name change when I create a Request or a Job?

No. Timemark sets the project name once, when the project is created, and never overwrites it. Rename it in Timemark and your name sticks.

I changed the address in Jobber. Does Timemark follow?

Yes. Editing a property address in Jobber updates the project’s address and map location. The project name is left alone, so your own naming survives.

Why didn’t my content transfer when I converted to a job?

It should have. Timemark links each note to the records downstream of it automatically, so Request content appears on the Quote, Job, and invoice. If it hasn’t, check that the content was captured after the integration was connected.

Do checklists sync to Jobber?

Not on their own. Export the checklist to Excel, upload that file to the project’s files, and it syncs like any other file.

Why does the person who set up the integration have access to every project?

Whoever connected Jobber is kept on every project the integration creates, so there is always someone who can reach them. This is expected.

Can I delete synced content in Jobber?

Yes. Open the entry, go to Internal Notes, and delete the attachment there. Deleting in one product never deletes in the other — remove it in both if you want it gone everywhere.

Last updated: August 13, 2026