Business and Teamspace terms

Commercial terms for teams using Teamspace, Business, exports, and integrations.

These terms supplement the Terms of service for teams, organizations, and Team Owners using Teamspace or Business.

If these Business and Teamspace terms conflict with the Terms of service, these Business and Teamspace terms control only for Teamspace, Business, team billing, seats, team administration, and team-controlled data.

For Customer Data processing, the Data Processing Addendum (DPA) controls over these Business and Teamspace terms and the Terms of service.

Help-center articles, product pages, and pricing pages explain how Timemark works, but they do not change these legal terms unless they expressly say so.

Team authority

If you create, buy, or administer a Teamspace for an organization, you confirm that you are allowed to act for that organization. The Team Owner and authorized admins can invite members, assign roles, manage projects, export data, configure share links, connect integrations, and delete team data.

The organization is responsible for its Teamspace activity, including what members capture, upload, export, sync, or share.

Team data and member notice

The team controls the photos, project docs, Checklist records, location data, Attendance records, member details, and exports collected in that Teamspace. Timemark does not own team data.

The Team Owner or organization is responsible for telling members and other affected people how the team uses Timemark, especially where photos, precise location, Attendance Mode, or employee monitoring laws may apply.

The organization is also responsible for complying with local workplace, monitoring, evidence, procurement, and industry-specific rules that apply to its use of Timemark.

Timemark does not monitor, review, or classify team content to determine the team’s industry, project type, or use case, except where needed to provide the service, protect Timemark, enforce the Terms of service, or comply with law.

Commercial use of team outputs

The team may use photos, videos, exports, reports, Photo Codes, verification results, project docs, Checklist records, and other materials created with Timemark for its internal business operations and lawful commercial purposes, subject to the plan, the Terms of service, this page, applicable law, and the team’s rights to the people, places, property, and information shown in the content.

This includes sharing those materials with customers, contractors, insurers, auditors, regulators, courts, business partners, or other recipients where the team has a lawful reason to do so.

Business is the plan for shared team management. You do not need Business only because Timemark photos, reports, exports, Photo Codes, or verification results are used for work; standalone and personal-plan users may also use lawful Timemark outputs for business purposes under the Terms of service.

Business plans and seats

Business is a team subscription. It upgrades a Teamspace, not just one individual user.

Business is billed per seat.
Adding or removing members may change the bill according to the billing cycle and payment provider.
A personal Plus subscription does not upgrade a Teamspace.
Each Teamspace is billed separately.
Direct Business purchases use Stripe Managed Payments where Stripe checkout is available. Stripe acts as Merchant of Record.
In ID, VN, TH, MY, and PH, Timemark may provide a Waffo one-time purchase product named Pay 1 year for localized payment methods. Waffo acts as Merchant of Record for those purchases.
Business does not include Enterprise security controls such as data residency, SSO, restricted support access, or service-level commitments.

Cancellation and downgrade

Canceling Business stops renewal; it does not delete the team or its existing data. The team keeps Business features until the end of the paid period. After that, the Teamspace returns to Free limits.

Existing projects, photos, project docs, Checklist records, templates, members, and settings stay in the team, but Free limits apply. Content above Free limits may become restricted, blurred, or read-only, and new uploads may stop until the team upgrades again, exports or deletes data, or reduces usage below Free limits.

Business team photos have no preset expiry while the team exists. Team photos in a Free Teamspace are stored for 12 months by default. Timemark emails the Team Owner 1 month before automatic deletion. Deleting the team deletes the team’s photos.

Exports, links, and integrations

Team Owners and authorized members can export or share team data through ZIP, PDF, Excel, KMZ, share links, Team Sync, or webhooks. The team is responsible for who receives those exports and links.

When data is sent to Google Drive, OneDrive, SharePoint, a webhook endpoint, a downloaded export, or a share link recipient, that copy is outside Timemark’s control. Deleting data in Timemark does not delete copies that were already downloaded, synced, or sent.

Authenticity and misuse

Timemark provides photo verification through Photo Codes. A team photo with a valid Photo Code can be verified in the App or at verify.timemark.com. If the Photo Code is turned off, missing, hidden, or invalid, Timemark may be unable to verify that photo.

A verification result helps recipients check whether the Photo Code was generated by Timemark and whether the photo matches the recorded capture data.

Teams and members must not bypass, spoof, tamper with, sell, advertise, or help others defeat Timemark’s watermark, Photo Code, timestamp, location, verification, anti-fraud, subscription, or access-control systems. Teams and members also must not use image editors, metadata tools, modified apps, or similar methods to make altered content appear to be a genuine Timemark capture.

If a team hides address, coordinate, map, timestamp, or other fields from a visible watermark, the team must not make claims that contradict the captured data or the information actually shown. Recipients should use the Photo Code or verification result, if available, and compare it with the image and surrounding evidence.

If Timemark reasonably believes a Teamspace, member, device, photo, Photo Code, report, integration, or export is being used to bypass authenticity controls, mislead recipients, or support fraud, Timemark may investigate, suspend access, disable or limit verification, mark a result as unable to verify, preserve relevant logs, notify the Team Owner, or report unlawful activity where appropriate.

Security and data processing

For team data, Timemark acts as a processor for the team under the Data Processing Addendum (DPA). Our Privacy policy applies to data where Timemark acts as controller, such as account, billing, support, and service operation data.

Third-party services used to run Timemark, process payments, provide sign-in, store data, diagnose crashes, measure attribution, or connect to customer destinations are listed in Third-party services.

Suspension and termination

We may suspend or restrict a Teamspace if payment fails, the team violates the Terms of service, a user attempts to bypass or tamper with authenticity controls, or continued access would create security, legal, fraud, or service risk. Where practical, we will notify the Team Owner and give the team a chance to fix the issue.

Before deleting a team or closing an account, export anything you need to keep. Deletion may be permanent, and downloaded or synced copies are not removed automatically.

Support and Enterprise

Business includes the support and limits shown in the product and billing pages. Enterprise may include stricter security options, such as data residency, SSO, audit logs, restricted support access, security review, or service-level commitments, where Timemark makes those options available.

Teamspace data is hosted in the United States by default. Data residency is an Enterprise option and applies only to the in-scope data Timemark designates for that option.