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Timemark Help
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Getting started
What is Timemark?
For solo app users
For team owners
For team members
App (mobile)
Get started
Authenticity
Photo Code
Verify a photo
Understanding verification results
Photo template
Edit a template
Share a template
Switch template
Capture
Take a photo
Record a video
Clock in and out
Use a Checklist
Preview & edit
Delete a photo
Edit watermark after taking a photo
Share a photo
Tools
Auto-backup your photos to Google Drive or OneDrive
Batch share photos
Export photos as a collage
Export photos as KMZ
Export photos to PDF
Export photos to a sheet
Export photos as a ZIP archive
Generate reports
Share photos via link
Settings
Edit before save
Show camera gridlines
Show or hide the Timemark logo
Photo quality
Save original photo
Turn the shutter sound on or off
Set the watermark direction
Teamspace
Get started
Create a team
Invite your first members
Join a team via invite
Sign in to Teamspace
Photos
Browse photos by member
Browse photos by project
Browse photos on a map
Delete photos from Teamspace
Filter photos by type, date, or tag
Projects
Add an address to a project
Connect to SharePoint or Google Drive
Create a project
Delete a project
Manage project access
Project docs
Members
Customize a member role
Invite a team member
Manage permissions
Remove a team member
Team templates
Photo templates
Create a team Photo Template
Delete a template
Enforce team-only templates
Checklist templates
Create a checklist template
Exports
Export photos as Excel
Export photos as KMZ
Export photos as a shareable link
Export photos as PDF
Export photos as ZIP
Settings
Access control
General team settings
Member and access controls
Integrations
Personal cloud backup
Auto-save to Google Drive
Auto-save to OneDrive
Team integrations
Connect team Google Drive or Workspace
Connect SharePoint
webhook
Configure a webhook
Webhook event types
Webhook payload reference
Plans & billing
Plus plan
Business plan
Enterprise plan availability
Plans comparison
Cancel subscription
Billing cycle and invoices
Refund policy
Troubleshoot
Clock-in records or timesheet are missing
Camera not working (black screen, can't switch, dark, blurry, or no sound)
Why I can't edit the time on a photo
Export failed
Location or address is wrong or missing
Login issues
A member can't see their photos in Teamspace
I took photos but they didn't save or I can't find them
Photos not syncing from app to Teamspace
I paid for Plus but it's not active
Some team photos are blurred
Privacy & legal
Terms of service
Privacy policy
Who owns your photos
How long we keep your data
Business and Teamspace terms
Data processing addendum (DPA) for teams
Third-party services
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Integrations
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Personal cloud backup
Personal cloud backup
Connect your own Google Drive or OneDrive for personal photo backup.
Auto-save to Google Drive
Automatically back up your Timemark photos to Google Drive.
Auto-save to OneDrive
Automatically back up your Timemark photos to Microsoft OneDrive.
